Berjaya Books Sdn Bhd may disclose to third party service providers within and outside of Malaysia certain aggregate information contained in your registration application but Berjaya Books Sdn Bhd will not disclose to any individuals your name, address, email address or telephone number without your prior consent except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings.
Information collected by Berjaya Books Sdn Bhd
Berjaya Books Sdn Bhd does not sell, share or trade customers’ personal information collected online with third parties.
Our Web servers do not automatically recognise specific information about individual users on our site. In addition, our servers do not automatically record information regarding a user’s e-mail address unless the user supplies it.
The user-supplied information collected through the registration process, surveys, contest entry forms or other similar vehicles is used to improve the content of our site, or used for our marketing purposes. It is not shared with other organisations for commercial purposes unless specifically stated.
Although the precise details of the Personal Data collected will vary according to the specific purpose (such as contests, forums, surveys etc) whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you, including but not limited to:
- Phone number(s);
- Date of birth;
- E-mail address;
- Identity card number or passport number
Purpose of Personal Data collected
Personal Data that you provide to us voluntarily on our website and its other related channels will be processed for the following purposes:
- to enable you to make purchases at our website;
- for processing of payments and receipts;
- to enable you to participate in promotions and contests;
- to improve our services;
- to respond to queries;
- to conduct research and statistical analysis;
- to understand customers’ needs and offering products and services to meet those needs;
- for purposes of rewarding you through our customer loyalty programs
- for delivery of communication and/or marketing information via SMSes, newsletters, e-mails and social media
- for such other purposes as permitted by applicable law or with your consent; and,
- for all other purposes incidental and associated with any of the above.
Use and Disclosure of your Personal Data
We may disclose your Personal Data to other subsidiaries within our group, regulatory authorities and enforcement agencies, any court of law, our service providers, auditors, consultants and advisors on a need to know basis.
We use and disclose aggregated non-personally identifying information collected through this Website as part of our organisation’s process of constantly improving this Website and/or business.
Storage and Retention of Personal Data
Your Personal Data shall be stored either in hard copies in our offices or stored in servers located in Malaysia and operated by our service providers or us.
We do not offer any online facilities for you to delete your Personal Data held by us.
Collection of Computer Data
When you visit BORDERS.net.my, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
- Your computer’s IP address
- Browser type
- Webpage you were visiting before you came to our site
- The pages within BORDERS.net.my you visit
- The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
Rights to Access, Update & Limit Your Personal Information
You have the right to request for access to your personal data processed by us on BORDERS.net.my website with reasonable notice.
This also includes request for correction and/or update of your personal data that is inaccurate, incomplete or outdated.
You are also entitled to limit our processing of your personal data by expressly withdrawing in full, your consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period via Enquiry Form (under Contact Us).
Registration as a member on BORDERS.net.my website
When you register as a member on BORDERS.net.my website, we will also use your personal information to send you marketing and/or promotional materials from time to time via e-mails and SMSes. If relevant, we will allow our subsidiaries within our group to send relevant marketing materials to you. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.
Subscribing to BORDERS.net.my e-newsletter
Upon subscribing to our BORDERS.net.my e-newsletters, you will be receiving marketing and/or promotional e-mails from us, which includes monthly promotions, new titles, in-store news etc.
Unsubscribe the e-newsletter from BORDERS.net.my
If you wish to unsubscribe our e-newsletters, please log on to BORDERS.net.my, go to Account setting and click “No” for E-Newsletter option and you will automatically be excluded from any e-newsletters from us.
If you have any queries about how to unsubscribe our e-newsletters, please contact us via Enquiry Form (under Contact Us).
Any e-mails that we send to you will also contain an easy automated unsubscribe link so that you can opt-out of the subscription. Simply follow the indications in the e-mail.
Any questions, comments, suggestions or information other than Personal Data sent or posted to this Website, or any part of this Website by visitors will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.
We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely.
How to Contact Us
Please address the letter to: BORDERS Berjaya Books Sdn Bhd, Lot 16, Ground Floor, The Curve, Mutiara Damansara, No.6, Jalan PJU 7/4, 47800 Petaling Jaya, Selangor, Malaysia.
You will usually receive a response within 30 days.